Frequently asked questions

Do you have doubts about how AedisHub works? This page is dedicated to answers to common questions about our service.

Assistenza e domande frequenti di AedisHub

All Answers

1. General questions +

What is AedisHub? +

AedisHub is a digital platform that connects construction professionals with clients looking for solutions for their projects. We offer tools to publish, manage and collaborate on projects in a simple and transparent way.

Who is the platform designed for? +

AedisHub is designed for private clients, construction companies, material suppliers or professionals such as surveyors, architects, technicians and craftsmen.

What services does AedisHub offer? +

We offer connection services between clients and qualified professionals, showcase for published projects and tools for managing quotes, contracts and documents.

2. Registration and access +

How can I register on AedisHub? +

You can register by clicking the "Register" button in the top right. Simply fill out the form with your personal data and accept the terms of service.

Is it necessary to pay to register? +

No, registration on AedisHub is free for all users. Some premium services may have a cost.

I forgot my password. How can I recover it? +

You can recover your password by clicking on "Forgot password" on the login page. We will send you an email to reset it.

3. Using the platform +

How can I find a professional on AedisHub? +

Enter the type of service you need (e.g.: "design" or "plumber") and your location in the search bar. You will receive a list of qualified professionals with ratings and reviews.

Can I publish my project on AedisHub? +

Certainly! After logging in, click on "Publish a project", enter the details and upload any documents or images.

How does the rating system work? +

After completing a job, clients and professionals can leave a mutual rating. This system helps maintain transparency and trust among users.

4. Costs and payments +

How much does it cost to use AedisHub? +

Registration is free. We apply a commission only on transactions concluded through the platform, calculated based on the project value: up to €5,000 (3%), from €5,001 to €25,000 (2%), from €25,001 to €100,000 (1%), from €100,001 to €500,000 (0.5%), from €500,001 to €1M (0.2%), over €1M (0%).

How do payments work on the platform? +

After agreeing on a quote with a professional, you can make the payment through our secure systems.

5. Security and support +

Is it safe to use AedisHub? +

Yes, we adopt advanced security measures to protect your data and transactions.

Where can I find support in case of problems? +

You can consult the FAQ section for common answers or contact our customer support via email or live chat.

6. Specific questions +

Can I invite professionals I know? +

Sure! You can invite them to register by sending them the link to the platform.

Is AedisHub only available in Italy? +

Currently, AedisHub is operational mainly in Italy, but we are working to expand to other countries as well.